We are committed to ensuring the quality of your purchase; we stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. We will repair and maintain your jewelry for a lifetime.

All of our jewelry is manufactured using the highest quality materials and is inspected carefully prior to shipment.

Our lifetime warranty offers a free cleaning and inspection, metal re-polish, prong tightening and rhodium plating.

We also offer a 2 year accent gemstone/diamond replacement.

We are not responsible for damaged jewelry due to wear and tear, or repairs/alterations made by other jewelers.
This policy is not a substitute for insurance so we recommend insuring your jewelry item with a reputable insurance provider for your peace of mind.
Simply contact us via e-mail at: office@bocajnarima.com with your order number/proof of order and an explanation of what happened and we will assist you shortly.