☆ Ring Width - 2mm
☆ Metal - 14K / 18K Solid Gold / Platinum
☆ Gold Color - Rose / White / Yellow
Returns and Exchanges
You may return items within 30 days of delivery for a full hassle-free refund or exchange.
Please contact us before shipping the item back, Items returned without authorization will not be accepted.
Conditions of return:
We are proud to offer free return shipping on all orders.
- To initiate a return or exchange, simply contact us with your order details and the return request and we will promptly reply and provide you with a free FedEx return shipping label to make the process seamless and easy.
- For all returns and exchanges, please include all original packaging and accompanying materials, including certificates. However, for resizes requests, do not include original certificates or accompanying materials.
- Returned items must be unworn, in their original condition and packaging, and accompanied by the order number.
- For security reasons, do not write the words "jewelry," "diamonds," or other related terms on the package.
To return or exchange an item, please follow these steps, we recommend using the original packaging from your order :
- Place the item inside its original ring or jewelry box.
- If you have a padded pak, place the ring or jewelry box inside it and seal it. If you do not have a padded pak and the FedEx drop-off location does not have it in stock, you may skip this step.
- Place the padded pak (if applicable) or the jewelry box inside a medium FedEx Priority box and seal it.
- Affix the shipping label to the outside of the larger box.
- Take the package to your nearest FedEx location.
Please note that we are not responsible for packages dropped off at FedEx Drop Boxes or non-FedEx staffed locations.
Obtain a FedEx receipt to confirm that the item has been shipped. This receipt will act as proof of insurance.
All refunds will be credited to the original payment method.
Once we receive the returned items, we will process the refund within 2 business days. The refund will be credited to the original payment method. Please note that credit card refunds may take up to 5 business days to be processed.
Your ring will be hand made especially for you, a true one of a kind, once you pick your favorite metal, ring size and stone, our master artisans will start bringing it to life and create your perfect engagement ring.